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Privacy & Security

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We Take Security Seriously

We take considerable precautions to assure the security and privacy of any information passed through our website, and we continually enhance our security measures as the online environment changes. Read more about how we keep your information secure below.


Your Privacy: Overview

This privacy policy (this “Privacy Policy”) sets out the privacy policies and practices for Carolina Biological Supply Company (collectively “Carolina Biological”) with respect to how Carolina Biological collects personal information. It also describes how Carolina Biological maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Carolina Biological via this website and other websites operated or provided by Carolina Biological (collectively, the “Sites”); and other places where or means by which we may collect personal information. This Privacy Policy also sets out how you can access certain information that Carolina Biological may collect about you.

Please note that the Sites may contain links to other third party websites that are not controlled or operated by Carolina Biological. This Privacy Policy does not apply to such third party websites, and Carolina Biological is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore Carolina Biological encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites.


Consent

BY SUBMITTING PERSONAL INFORMATION TO CAROLINA BIOLOGICAL OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT CAROLINA BIOLOGICAL MAY COLLECT YOUR PERSONAL INFORMATION AND YOU CONSENT TO THE USE, DISCLOSURE AND TRANSFER OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting Carolina Biological at the address provided below. If you refuse or withdraw your consent, you acknowledge that Carolina Biological may not be able to provide you or continue to provide you with certain services or information which may be of value to you.


Revisions to this Privacy Policy

Carolina Biological reserves the right, in our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, Carolina Biological will treat your continued use of the Sites following such revision as your acceptance of the revised terms. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted.


Collection of Your Information

Carolina Biological may collect personal information in connection with your use or purchase of Carolina Biological Supply’s products and services.

Using other features of the Sites that may be offered from time to time, and may require such information in order to utilize the feature (including but not limited to making a Submission as defined in the Terms of Use).

The personal information that Carolina Biological may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to Carolina Biological. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to Carolina Biological.

Carolina Biological may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites, the routes by which users access the Sites and Services and use of any hyperlinks available on the Sites. Carolina Biological or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites and Services and the Sites’ and Services’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.


Cookies

Like many websites, Carolina Biological utilizes “cookies” to maintain a record of your visit to the Sites and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Carolina Biological with personal information.

Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Carolina Biological’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites.


IP Addresses

An IP address is a computer's numeric address, by which it can be located within a network. Carolina Biological may record your IP address when you visit or use services or features on the Sites. Carolina Biological may use your IP address for the purposes noted above, and to help diagnose problems with Carolina Biological’s server, or to administer the Sites. Carolina Biological may also use your IP address to identify you when Carolina Biological feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, systems, information, employees, service providers, business partners, users, customers and others.


Third Party Analytics and Tracking

Carolina Biological uses automated devices and applications provided by third parties, such as Google Analytics, to evaluate usage of our Sites. We also may use other analytic means to evaluate our Sites. Carolina Biological participates in marketing automation platforms to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. We use these tools to help us improve our Sites, performance, and user experiences. These entities may use cookies and other tracking technologies which collect information to perform their services.

Carolina Biological collects transactional information and browse behavior on our website. Carolina Biological may use such information to offer you recommendations for products and services that are relevant to your interests. Carolina Biological uses the services of trusted third parties to offer you meaningful recommendations during the online experience.

Carolina Biological also works with trusted third parties that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may use cookies and tracking pixels to collect non-personally identifiable information such as items viewed, items added to your shopping cart and items purchased during your visits to our website in order to help show advertisements on other websites likely to be of interest to you. If you would like more information about this practice or to opt-out of this use of your anonymous information, please visit http://www.networkadvertising.org.


Protection of Your Information

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Carolina Biological uses physical, technological and administrative procedures to protect the personal information that Carolina Biological collects from loss, unauthorized access, modification, disclosure or other misuse.

Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites may be read or intercepted by others. If you have any questions, concerns or requests about the security of personal information collected by Carolina Biological, you can contact us through this form.

You should also be aware that certain aspects of the Sites are not confidential and are available for public viewing. For example, other users of the Sites will be able to view your shopping lists that are publicly available. Any submissions that you may post to any publicly available reviews or other publicly available features of the Sites are not confidential and may be viewed by other users of the Sites. By making personal information publicly available where the Sites allow you to do so, you consent to such publication by Carolina Biological or its service providers and agents. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.


Privacy Security & PCI Compliance

All sales at the Sites are protected by DigiCert Inc. Secure Server ID technology, which assigns Carolina Biological’s server a unique digital ID. All information passed back and forth is encrypted to protect your privacy and security. To verify that your private information is protected through SSL technology, look for the "s" (for "secure") after "http" in the address bar and for the padlock icon. On pages where no confidential information is exchanged, the "s" and padlock icon are not displayed.

DigiCert’s SGC-enabled SSL Certificates provide 128- or 256-bit encryption to over 99.9% of the Sites visitors, including the tens of millions who use certain older versions of Windows® and Internet Explorer®.

Carolina Biological has attained Payment Card Industry-Data Security Standard (PCI-DSS) compliance. This means that when you shop the Sites, you can rest assured that you or your institution's credit/purchasing card and personal information is secure.

The PCI-DSS standard was developed by the PCI Security Standards Council to establish consistent data security measures around the globe and further ensure that your credit card data, account and transaction information is safe from hackers or any malicious system intrusion.


Use of Your Personal Information

Upon Carolina Biological’s collection of your personal information, Carolina Biological may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:

  • To develop, enhance, market or otherwise provide information, products or services;
  • To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Carolina Biological through the Sites;
  • To conduct or administer contests, sweepstakes or other promotions in which you have participated;
  • To contact you and to respond to any communications that you may have had with us;
  • To troubleshoot problems with the Sites;
  • To customize your experience or homepage on the Sites;
  • To develop and manage Carolina Biological's business and operations;
  • To enforce Carolina Biological’s Terms of Use or comply with this Privacy Policy;
  • To detect and protect Carolina Biological and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Carolina Biological’s policies and contractual obligations;
  • To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Carolina Biological;
  • As permitted by, and to comply with, any legal or regulatory requirements or provisions;
  • To access, preserve, disclose and use your personal information contained in your account, all Submissions (as defined in the Terms of Use), all communications to and from you, all information relating to your use of the Sites, if Carolina Biological is required to do so by law or legal process or if Carolina Biological determines, in its sole discretion, that such action is necessary to protect the rights of Carolina Biological, third parties, and other users of the Sites or for purposes of responding to your request for customer service; or
  • For any other purpose to which you consent.

Personal information collected by Carolina Biological may be transferred to, stored and processed in the United States. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.


Disclosure of Your Information

Carolina Biological may disclose your personal information to its subsidiaries or affiliates and to third parties whom Carolina Biological hires to provide services on Carolina Biological’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Carolina Biological’s products and services. These subsidiaries, affiliates and third parties may be located overseas. Carolina Biological will only provide those third parties with the personal information that they need to deliver the services to Carolina Biological and/or on Carolina Biological’s behalf. Carolina Biological will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent. In the event that Carolina Biological is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Carolina Biological, you consent to your personal information and any other information Carolina Biological may have collected being transferred to another party in connection with such transaction. You also consent to Carolina Biological disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Carolina Biological’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.


Retention of Your Personal Information

The personal information that you provide will be retained by Carolina Biological in accordance with applicable laws. However, Carolina Biological will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Carolina Biological business purposes.


Choice and Opt-Out Preferences

Carolina Biological does not collect your personal information except in accordance with this Privacy Policy. If, at any time, you prefer not to receive further email communications from Carolina Biological (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in the footer of every broadcast e-mail that is sent to you by Carolina Biological. If, at any time, you prefer not to receive any other form of communication from Carolina Biological, you can also unsubscribe by signing into your Carolina.com account and managing your email preferences in your profile.


California Customers

If you have any questions, concerns or requests about the security of personal information collected by Carolina Biological, you can contact us through the various means listed below. If, at any time, you prefer not to receive further email communications from Carolina Biological (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by the following means:


Access and Correction

Carolina Biological will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, Carolina Biological will inform you of the existence, use and disclosure of your personal information and give you access to that information, or request its deletion. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Carolina Biological holds about you is not accurate, complete or up to date you may write to us at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, Carolina Biological will take reasonable steps to correct the information so that it is accurate, complete and up to date.


Request for Access and Correction, Questions or Comments

Carolina Biological welcomes questions and comments about this Privacy Policy. Requests for access and correction of your personal information, and questions or comments should be directed to Carolina Biological at the address below:

Carolina Biological Supply Company
2700 York Road,
Burlington, NC
27215-3398
USA

If you have any questions, concerns or requests about the security of personal information collected by Carolina Biological, you can contact us through this form.